Refund and Returns Policy

GlobalNotez Refund Policy

At GlobalNotez, we strive to ensure your satisfaction with our products and services. If you are not fully satisfied with your purchase, you have the option to request a refund or choose an alternative package. Please review the following refund policy:

1. Eligibility: You may request a refund or choose another package within 5 days of receiving your purchase.
2. Initiating a Refund: To begin the refund process, please contact our customer support team within the 5-day window. You can reach us at support@globalnotez.com or through our support portal on our website

Refund Options:

1. Refund: If you prefer a refund, please indicate this when contacting support. We will process your refund promptly once your request is verified.
2. Alternative Package: If you would like to receive a different package instead of a refund, please specify your preferred package when you contact support. We will arrange the exchange and send you the new package at no additional cost.
3. Processing Time: Refunds and package exchanges will be processed within 5 business days from the date we receive your request.
4. Conditions: To be eligible for a refund or exchange, the product must be in its original condition and packaging. We reserve the right to refuse refunds or exchanges if the product has been used or altered.
5. Contact Information: For any questions or to initiate a refund, please reach out to our customer support team at support@globalnotez.com or visit our support portal on our website.

Thank you for choosing GlobalNotez. We are here to help ensure you have a positive experience with our products and services.